Please select your question category

A promotional single is a single that is made available to radio stations, nightclubs, music publications, and other media outlets by a record label for the express purpose of promoting a forthcoming commercial single or an entirely new album. 

This is usually for the purpose of promoting an entire album. While intended specifically for use by professional disc jockeys and not for resale.

Established in 2008, Crate Connect Record Pool is one of the largest sources of promotional-only music worldwide. We provide material to club, radio, wedding, special event & tour DJs around the globe. 

Our team of editors provides exclusive edits, intros, remixes, and transitions for the pool that can only be found on Crate Connect. 

If you are unable to log in or receive an "unauthorized user" message. Please clear your web browser cache and restart your device. This should solve your issue. If not please contact us

No, You cannot join if you are not a professional working DJ. 

Yes, All songs are updated with ID3v2.3 tags and are all professionally formated for easy sorting and track recognition. 

Yes, you can listen to & view the waveform of the entire song before you download it. You can also make playlists to easily listen to multiple songs while you're browsing the record pool.

Yes, We have a mobile version of our website called Crate Connect GO™. With Crate Connect GO™ you get all of the same features of the desktop version of the record pool on your mobile device. No need to download an app and keep it updated.

Crate Connect GO™ works on all mobile devices. One of the key features is when you download songs there will be a .zip file link sent to your email so you can access the songs through your mobile or desktop device.  This feature is designed for DJs on the go and eliminates the need to use mobile data and transfer songs between devices





Yes. All songs have updated ID3 tags that contain accurate BPM & KEY information. The songs are analyzed using the industry-standard key detection software Mixed In Key

Yes. We offer 8 bar intros/outros as well as quick hits & Acap In/Outs. We offer a large section of intros/outros for throwback HipHop, Rap & R&B songs.

We also provide intros for all new popular releases in the following genres: Afrobeats, Dancehall, HipHop, Latin, R&B, Rap, Reggae, Reggaeton, Soca & Top 40. 



Music is added every weekday & also on weekends if the songs are a top priority release. 

All the songs are 320Kbs mp3 files. These songs are processed through a program called Platinum Notes™ to help reduce clipped peaks and improve overall quality.

We also offer a selection of lossless WAV files. These are very high-quality files preferred by some DJs.


A Quick Hit is a shorter version of our regular 32 bar intro edit. It is usually created in this structure, Intro/Verse1/Chorus/Bridge/Chorus/Outro.

This structure varies from song to song to be sure to include key parts of the track. Below you will see an example of a typical Quick Hit edit.




Yes. We provide clean versions of older HipHop, Rap & R&B songs. We also provide clean for all new popular releases in the following genres: Afrobeats, Dancehall, HipHop, Latin, R&B, Rap, Reggae, Reggaeton, Soca & Top 40. 

Yes, We offer a large selection 1,700+ of High-Res Audio files. As of July 2021, we started to incorporate these directly into the record pool. You can search, preview, and download the Hi-Res Audio files the same way you can mp3 files.





You can access the record pool instantly once you subscribe. You may have to log out and back in for your account to be updated

Yes. If your credit card or PayPal information changes and you need to renew your account. You can rejoin at the same rate you had before. Please contact us before you re-subscribe so we can offer you the past rate you had.

Some of the benefits that come with your record pool subscription are:


If you get a payment declined message while trying to subscribe. It could be a number of a variety of reasons, These are the most common reasons for payment declined.


1. Please ensure the card number could be inputted correctly. 

2. Please ensure the CVV number could be inputted correctly. 

3. Please ensure the card owner's name & address are correct.

4. We do not currently accept credit card gift cards. It must be an issued card.


If you still have issues with subscribing please contact us


If you signed up with a credit card as the payment option, you can update the card information in your user profile. You can access your user profile by clicking the link in the top right corner of the home page.

If you subscribed with PayPal. You will need to update your information in your PayPal account.